Testimonials

Dave Ashby
Full Star Full Star Full Star Full Star Full Star
11-5-2025
Would highly recommend Bob Johnson, and if you go, ask for Meghan!

I bought a used BMW from Bob Johnson Lexus with the help of salesperson Meghan Garofalo. What a wonderful experience... From test drive to my driveway in around three hours. Smooth, professional and supportive the whole way through. Meghan especially was completely laid back, but knowledgeable and professional the whole time. Would highly recommend Bob Johnson, and if you go, ask for Meghan!

Evthoxia Mitrousis
Full Star Full Star Full Star Full Star Full Star
11-5-2025
Great sales team! Rodney our salesperson was a great.

Great sales team! Rodney our salesperson was a great. He was patient, kind and helpful with all our questions. We got a great price from the start. Great to have no hassle straight forward buying from the start.

Randy & Donna Cheadle
Full Star Full Star Full Star Full Star Full Star
11-5-2025
Great Job team!

We recently purchased our 1st Lexus from Greg at Bob Johnson. We have a great experience as Greg Palmer was extremely responsive as we came from out of state (Ohio) to get the vehicle we wanted. When Greg was away from his desk, he ensured that Michael Conrad was up to speed on our purchase. Both Greg and Michael did a fabulous job and I am grateful that these two Veterans took care of me and my family, not to mention the team in financing that took care of any title issues. Great Job team!

Emily Gerace-Gaylord
Full Star Full Star Full Star Full Star Full Star
11-5-2025
I highly recommend working with her!

Meghan made buying a car far easier, and more enjoyable, than I expected. She’s attentive, thoughtful, and makes the entire experience feel personalized. On the day I picked up my car, she even put a big red bow on it just because she knew I’d love it. Meghan is an excellent advocate for her clients, ensuring you get exactly what you want. I highly recommend working with her!

Yolanda Mills
Full Star Full Star Full Star Full Star Full Star
11-5-2025
I would purchase from Bob Johnson dealership again.

I purchased a Rx350H from Tom @ Bob Johnsons Lexus in Rochester. I live in Syracuse. I was very pleased with the entire purchase process. I am extremely happy with my Hybrid vehicle. I was very impressed with the overview of the vehicle of how to operate it. Jodi was very thorough. The finance manager explained the warranties to me. It's seems to be a well run operation. I would purchase from Bob Johnson dealership again.